Emergency Services

Dogwood Veterinary Hospital understands how important it is when you have an emergency with your pet.

Emergency care during daytime hours is available by appointment. Please call 250-286-0757 Monday through Friday 8am-5pm.

Unfortunately, we do not offer on site support for our clients after hours, we have partnered with Smart.Vet. The goal of this parnership is provide our clients with the ablility to connect with a Veterinarian in real time. This virtual option is available on-demand 24 hours a day, 7 days a week so that you can receive professional advice when it matters most.

Option #1 – Book By Phone


Call this number to speak with an RVT. The RVT will triage to determine if telemedicine or immediate physical care is needed.

Option #2 – Book Online

smartvet.ca  smartvet.ca/login

This will skip the RVT triage and schedule you directly with one of our veterinarians.


This is not a free advice line, however there is no cost to speak to the RVT


After hours and emergency services are provided by Central island Veterinary Emergency Hospital. Please call 1-250-933- 0913 for assistance.

LOCATION: CIVEH is located at 6550 Metral Drive Nanaimo, British Columbia V9T 2L8. Get Directions. Parking and Hospital Access: There is ample free parking outside the main entrance, If you require assistance moving yourself your pet into the building , please let the reception team know upon arrival. NOTE: The main hospital door is locked at 12:00 am. Please ring the doorbell for assistance.